Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

Ok, I got the letter margin "bug" started with clients transferred in today!

Just-Lisa-Now-
Level 15
Level 15

I know Ive seen other people mention this, the front page of the standard letter is all off center!

Ive tried everything I can think of, Ive edited in Word (looks fine there!), Ive repaired updates (no chage), I printed a dozen returns this morning that were filed yesterday and they all printed fine, now suddenly other ones I print are all wonky, what gives!?!

Older files that were transferred in weeks or months ago, print with the front page off center, then a second front page that's correct and the rest of the pages are fine, this is making me crazy!


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
1 Best Answer

Accepted Solutions
Just-Lisa-Now-
Level 15
Level 15

I went into my Printer Properties in Windows and somehow it had changed to Landscape as the default orientation...I DID NOT change this!   So I think Im back in business for now, but WTF Intuit!?!


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

View solution in original post

5 Comments 5
Just-Lisa-Now-
Level 15
Level 15

I went into my Printer Properties in Windows and somehow it had changed to Landscape as the default orientation...I DID NOT change this!   So I think Im back in business for now, but WTF Intuit!?!


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
dd4vols
Level 11
Level 11

i had the exact same issue this morning. EXACT SAME ISSUE!!!   for first time. Followed your advice, fixed it!!

If an answer solves your issue, click on the "Mark as Best Answer" button! Makes it easier for people to find answers to similar questions that have already been posted.
JRC
Level 8

And I thought I did something wrong!!!  This is crazy!!!!!! 
🙂

 

JRC
Level 8

Thank you for the FIX!!!

I gave up on a fix and was living with the margin mishap.... Thinking no body reads the letters anyways.....

And it was printing multiple copies of the same letter..

Just-Lisa-Now-
Level 15
Level 15

I fought it for close to an hour, restored the standard letter from scratch and everything, was ready to give up when someone in the Facebook PS group told me to check the Windows printer properties for the orientation.......what a waste of time!


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪