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See what's trending for the November 15th deadline (Form 990) and resources for the upcoming tax season. View ProSeries Hot Topics.
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- "Buy More" link in E-Signature Dashboard
"Buy More" link in E-Signature Dashboard
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kdwaite
Level 3
09-14-2020
12:46 PM
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Has anyone had issues with using the "Buy More" link in the E-Signature Dashboard? I tried to purchase 15 additional signatures and the "Total Signatures" does not reflect the additional signatures. My credit card has been charged, but I never got the "Order Confirmation" email from Intuit. I called Intuit customer support and the person keeps telling the charge on my CC will drop off. He did not seem to understand that I don't want it to drop off, but instead for the transaction to happen and my "Total Signatures" to increase by 15. Has anyone else had issues with purchasing signatures?
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