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See what's trending for the November 15th deadline (Form 990) and resources for the upcoming tax season. View ProSeries Hot Topics.
See what's trending for the November 15th deadline (Form 990) and resources for the upcoming tax season. View ProSeries Hot Topics.
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S_Hutch
Level 1
03-30-2022
09:01 PM
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I am having issues importing 2020 files into ProSeries 2021. When I import and try to open in ProSeries 2021, I get an error message which reads "Unable to read the data. Exit program and try again. For more information or help, click here. Error code: [10250]." The link takes me to this page - Troubleshooting ProSeries error when opening clients - "Unable to read the data. Exit program and tr... .
My files are on a network drive. I have this issue with multiple computers. Prior to today, I never had a problem. I called tech support and was given a workaround. This consists of me moving the file to another location (the desktop), renaming the file, and then opening the file. It works, but I am curious as to what is causing the issue. I can move the file back to the same drive, and the file can be read without a hitch. I have already uninstalled the program and reinstalled on two PCs, but the issue persists.
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