Skip to main content
Level 5
May 22, 2022
Solved

Why is my firm heading NOT SHOWING ON BILL?

  • May 22, 2022
  • 2 replies
  • 8 views

For Year 2019 only.....ALL other clients in 2019 works fine!

This topic has been closed for replies.
Best answer by Just-Lisa-Now-
Could that particular client be marked as Self Prepared or Non Paid Preparer by accident?

2 replies

Level 4
May 23, 2022

Look at:

Tools>Billing>Edit Invoice

In the pop-up box choose Custom Client Invoice and click Edit.

If the preparer information at the top does not appear, you should be able to add it back in. Or you can click on File>Delete Invoice. This will revert the client back to the standard invoice.

Just-Lisa-Now-
Intuit Community Champion
May 23, 2022
Could that particular client be marked as Self Prepared or Non Paid Preparer by accident?
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
dude7707Author
Level 5
May 23, 2022

Actually, it was EXACTLY what Lisa referred to............thank you all for your followups!

Issue resolved!