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G
Greta
Level 7
November 29, 2022
Question

Why do I have to access software TWICE? It shuts down after the first time. For 2022, 2021, 2020, etc

  • November 29, 2022
  • 2 replies
  • 13 views

Also, Details box is haphazardly unavailable.

This topic has been closed for replies.

2 replies

dascpa
dascpa
Level 11
November 29, 2022

Typically a .NET Framework software error. If that is the case you can download the latest version for free from Microsoft. Make sure you reboot after installation.

    Skylane
    SkylaneIntuit Community Champion
    Intuit Community Champion
    November 30, 2022

    customer support can likely walk you through the .netframe fix @dascpa is talking about.

    If at first you don’t succeed…..find a workaround
    qbteachmt
    qbteachmt
    Level 15
    November 29, 2022

    Details box is taking more time to load. You can tell if the page has fully loaded or not, typically, by watching the browser page spinner. It got worse when the edit command reappeared on the menu last week. Fix one thing, break another.

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