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Level 3
December 7, 2019
Solved

Why can't I print an IL return. It says that it is ready for efile in the updates but when I try to print I get an error message

  • December 7, 2019
  • 1 reply
  • 11 views
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Best answer by garman22

https://accountants-community.intuit.com/articles/1608926-uninstalling-a-federal-or-state-product


You will need to uninstall Illinois and then reinstall......their updates got hung up for Illinois somehow but this will cure what ails you. 

1 reply

garman22Intuit Community ChampionAnswer
Intuit Community Champion
December 7, 2019

https://accountants-community.intuit.com/articles/1608926-uninstalling-a-federal-or-state-product


You will need to uninstall Illinois and then reinstall......their updates got hung up for Illinois somehow but this will cure what ails you. 

IRonMaN
Level 15
December 7, 2019
46,672 - number of times you have answered this question so far this year.  If you hit 50,000, I heard Intuit is going to send you an Intuit logoed garden weasel.
Slava Ukraini!