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Level 2
June 17, 2020
Question

why are my e-file forms not printing all of a sudden

  • June 17, 2020
  • 3 replies
  • 7 views
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3 replies

Just-Lisa-Now-
Intuit Community Champion
June 17, 2020

Just the signature pages?   A week or two ago, someone mentioned that they couldnt print the 8879s out alone (not sure if it was here in this forum or in the ProSeries FB Group), they could only print with the return.  Im not sure if they ever figured it out.

Do you maybe have the box checked to print to PDF by accident, rather than print to paper?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
GpappasAuthor
Level 2
June 17, 2020

It will print the forms to a printer but not to the DMS or to SmartVault or as a PDF

Just-Lisa-Now-
Intuit Community Champion
June 17, 2020

So none of the forms will print to PDF?  or only the "efile" forms like your original post mentioned?

Im not well versed in PDF printing, I dont use DMS or SmartVault, so Im not going to be much help, sorry.

You may want to edit the title of your question to reflect these items so someone familiar with them might be able to offer some assistance.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪