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Level 1
December 7, 2019
Solved

When will I be able to print IL individual and partnership returns. ProSeries indicates that the IL 1040 is final. Can't print or efile.

  • December 7, 2019
  • 1 reply
  • 13 views
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Best answer by Just-Lisa-Now-

I don't prepare IL returns, but I know this has been an issue for some that do.  The solution, as I understand it, is to uninstall the IL state module then reinstall it again from the Updates menu within ProSeries, Select and Download New Products.

To uninstall the IL state:

For Win10
Right click the Start button > Settings > Apps   scroll down the list to ProSeries 2018, click Uninstall    It will act like its going to uninstall the whole program, don't panic, it wont!   Another window opens with a list of modules to uninstall, choose IL state.   


I believe for Win7, its under Control Panel > Add/Remove Programs  Uninstall PS18

1 reply

Just-Lisa-Now-
Intuit Community Champion
December 7, 2019

I don't prepare IL returns, but I know this has been an issue for some that do.  The solution, as I understand it, is to uninstall the IL state module then reinstall it again from the Updates menu within ProSeries, Select and Download New Products.

To uninstall the IL state:

For Win10
Right click the Start button > Settings > Apps   scroll down the list to ProSeries 2018, click Uninstall    It will act like its going to uninstall the whole program, don't panic, it wont!   Another window opens with a list of modules to uninstall, choose IL state.   


I believe for Win7, its under Control Panel > Add/Remove Programs  Uninstall PS18

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
IRonMaN
Level 15
December 7, 2019
Once Callie in Calumet City reports in, we should have this one covered.
Slava Ukraini!