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RAYMONDTAX32888
Level 1
May 14, 2020
Question

When the tax return file is saved in ProSeries software, the message shows "Protax19exe-Fatal Application Exit"

  • May 14, 2020
  • 1 reply
  • 5 views

When the tax return file is saved in ProSeries software, the message shows "Protax19exe-Fatal Application Exit"

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1 reply

Just-Lisa-Now-
Just-Lisa-Now-Intuit Community Champion
Intuit Community Champion
May 14, 2020

"Re: When the tax return file is saved in ProSeries software, the message shows "Protax19exe-Fatal Application Exit""

I see reports of a similar error for Lacerte, I didnt run across it being reported for ProSeries though.....Ive got the feeling an uninstall/rename/reinstall is in your future  https://proconnect.intuit.com/community/help-articles/help/uninstall-rename-and-reinstall-intuit-proconnect-proseries-stand/00/5287.....but if this started right after updating, you may want to try using Repair Updates first, just in case that helps.  Close ProSeries and use Repair updates from the Windows Programs menu.

 

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