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Den2478
Level 2
February 24, 2023
Question

When printing a standard client letter the State Income and Refund information do not print

  • February 24, 2023
  • 2 replies
  • 24 views
Only the codes prints but not the actual amounts that are in the return.
This topic has been closed for replies.

2 replies

Just-Lisa-Now-
Just-Lisa-Now-Intuit Community Champion
Intuit Community Champion
February 24, 2023

Did you customize the letter?  If not, there used to be a way to restore the standard letter back default, , but Im not seeing that option anywhere, I see the restore back to standard invoice, but not for the letter....its been a long week, I must be missing something somewhere.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Den2478Author
Level 2
February 26, 2023

I did not customize the letter. I was able to “restore” the letter but still getting the same results….

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