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Level 2
December 7, 2019
Solved

When I try to download 2019 Proseries it tells me to cancel installation because 2018 is open. cannot do that and continue. what am I doing wrong?

  • December 7, 2019
  • 1 reply
  • 14 views
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Best answer by Just-Lisa-Now-

Mine did the same thing, I just clicked the X in the corner of 2018 and closed it down...the installation continued as expected.

1 reply

Just-Lisa-Now-
Intuit Community Champion
December 7, 2019

Mine did the same thing, I just clicked the X in the corner of 2018 and closed it down...the installation continued as expected.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪