When are we going to get a fix for the 2018 printing issue? It is getting ridiculous that the program is shutting down every time why try to print!

Forum|Forum|6 years ago
December 7, 2019
6 replies
23 views

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ProSeries Professional

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Best answer by Just-Lisa-Now-

Im doing some trouble shooting here...Ive uninstalled all the business modules to see if maybe that's where the problem is coming from...uninstalling the 1040NR earlier this week worked for me and got rid of the printing issues for several days, but an update yesterday hosed the printing functions again.

@erinandkendra Can you print to PDF? I can print to PDF then open the PDF outside of PS and it prints fine....I cant print the PDF if it opens within PS though.

So far Im able to print to my printer today...we'll see how it goes.

Ernie

Level 7

@Ashley at Intuit (aka Henry Jr) @Matt105 @Charlene_At_Intuit This is a serious issue. Why is no manager from support / programming here answering these questions?

E

erinandkendraAuthor

Level 2

Exactly!!

Just-Lisa-Now-

Answer

Intuit Community Champion

Im doing some trouble shooting here...Ive uninstalled all the business modules to see if maybe that's where the problem is coming from...uninstalling the 1040NR earlier this week worked for me and got rid of the printing issues for several days, but an update yesterday hosed the printing functions again.

@erinandkendra Can you print to PDF? I can print to PDF then open the PDF outside of PS and it prints fine....I cant print the PDF if it opens within PS though.

So far Im able to print to my printer today...we'll see how it goes.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

L

linette

Level 6

I gave up trying to get them to fix the printing problems and this year am printing to PDF as Lisa mentioned. It takes about twice as long to get the print and the system doesn't consistently go to PDF the first time I send it, but at least I can keep punching keys and not have to check the printer so see what is actually printing.

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