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Level 2
May 27, 2020
Question

What to do if an efiled tax return is rejected because IRS created a tax return when taxpayer entered bank information in "Non-Filer" tool to expedite Economic Payment.

  • May 27, 2020
  • 7 replies
  • 19 views
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7 replies

sjrcpa
Level 15
May 27, 2020

IRS didn't create that return. Your client did, despite the language on the website.

Now a paper filed amended return is needed.

The more I know the more I don’t know.
Joe8Author
Level 2
May 29, 2020

Thank you for your response.  I greatly appreciate your guidance on this matter.

Just-Lisa-Now-
Intuit Community Champion
May 27, 2020

You up your fee because now, since they didnt read the screen before using the Non Filer Site,  its a paper return that needs to be filed and they'll be lucky to see their 2019 refund before Halloween.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Joe8Author
Level 2
May 29, 2020

Thank you for your response Lisa.  I greatly appreciate your guidance on this matter.

Just-Lisa-Now-
Intuit Community Champion
May 27, 2020

Entering bank info shoudnt have been done on the Non-Filer site....it would have been done on the Get My Payment site and would not have caused a rejection of the 2019 Efiled return.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Joe8Author
Level 2
May 29, 2020

I totally agree with you.  I wish the client would have contacted me before they used the Non-Filer tool.