What are the steps required to file CA Form 3539 (extension) in Proseries?

Forum|Forum|4 years ago
March 14, 2022
2 replies
17 views

I keep getting fatal error messages when I try to file a CA Form 3539 with payment. I have clicked every possible box in both the 1120S module and the CA module but obviously I'm missing something.

ProSeries Professional

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T

TaxWizard

Level 3

I have just burned to hours with two different tech support individuals who cannot help me solve this very same dilemma!

Anyone out there have a solution as I feel I am at the end of my rope?

T

TaxWizard

Level 3

Les, are we the only two firms having this issue? If so, what are we doing wrong?

This is incredibly frustrating!!

L

leskellerAuthor

Level 2

After an hour with tech support who then passed a sanitized copy of the file to a supervisor we learned after they called CA FTB that FTB was not accepting efiled extensions with payment on form 3539.

payment must be done on the FtB website or a check and voucher must be snail mailed.

T

TaxWizard

Level 3

Leskeller................Thank you so much for the solution to this "HEAD-BANGER"! I have spent/wasted countless hours thinking I had slipped into the world "dough-headedness"........................like Forrest Gump, "I'm not a smart man, Jenny.........." but I am also not an idiot.

Epic fail on Pro-Series part to: 1.) Make it appear that Form 3539 is e-file-able with payment and 2.) Then not informing it's users that it is not.

Gosh, I am feeling rather low in all of this as loss of sleep, frustration, loss of revenue, research spent needlessly..........................come on Pro Series this is what I pay you for!!!!

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