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slorseu
Level 1
July 13, 2020
Question

Updates for 2019 ProSeries 1040 basic fials each time I update. So, I can't transmit returns. It started 2 weeks ago.

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1 reply

IntuitCharlene
IntuitCharleneCommunity Manager
News Author
July 15, 2020

Often Refreshing the updates will help. This is a bit different than your normal check for updates. 

  1. Open ProSeries Basic. 
  2. From the Updates menu choose Refresh Updates then Refresh Updates for Installed Products. 

This clears out any 'stuck' updates that could be causing the failure. 

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