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C
cobyrne
Level 1
July 13, 2020
Question

Updated 2018 program and federal is being rejected because it says latest version needed

  • July 13, 2020
  • 4 replies
  • 8 views
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4 replies

Just-Lisa-Now-
Just-Lisa-Now-Intuit Community Champion
Intuit Community Champion
July 13, 2020

Doesn't anyone read the yellow banner alerts anymore? Top menu bar of the program  Information > View Alerts

Intuit gave instructions for this in the program and still roughly 3-6 people per day are asking about it in here.

You need to REFRESH Updates using one of these 2 methods.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
B
Bill M
Level 3
July 13, 2020

Thanks Lisa. 

support is not there anymore might switch to drake, I used it before, they answer the phone, intuit can’t even do a chat anymore. 

Just-Lisa-Now-
Just-Lisa-Now-Intuit Community Champion
Intuit Community Champion
July 13, 2020

What do you need support for? This is a known issue, was alerted for in the program and has a fix.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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