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T
timppd1958
Level 1
March 19, 2021
Question

Unemployment Exclusion

  • March 19, 2021
  • 13 replies
  • 35 views

Can Proseries please send an updated alert regarding the Unemployment exclusion fix and the recovery rebate recalculation. 

Receiving the alert will stop all of us professionals from asking the same question and we will be better prepared to advise our clients of expected timeframe.

    This topic has been closed for replies.

    13 replies

    G
    garman22Intuit Community Champion
    Intuit Community Champion
    March 19, 2021

    I completely agree with you!! Communicate with the natives and put them at ease. I let all my clients know through communication where we stand. 

      D
      dmccpa
      Level 4
      March 19, 2021

      I received a telephone follow up from someone in sales who assured me it would be updated yesterday. That apparently didn't happen. On the phone now with a rep. 45-50 minute wait.

        T
        TaxLadies11
        Level 3
        March 19, 2021

        I didn't call because I thought the wait times would be horrible.

        Please advise here what you find out.

          D
          dmccpa
          Level 4
          March 19, 2021

          I went in the que for a callback and was told today but who knows?

           

          D
          darocco
          Level 5
          March 19, 2021

          same here

            T
            TxTax
            Level 2
            March 19, 2021

            Good marketing says you should never set a schedule you cannot meet.  That way you are always exceeding the customers' expectations.

            Intuit let us down on this one.

              IRonMaN
              IRonMaN
              Level 15
              March 19, 2021

              Am I the only customer to receive an alert in my program?  The article says the update was pushed back until this afternoon.

              Slava Ukraini!
                D
                darocco
                Level 5
                March 19, 2021

                This must have happened in the last half hour. I checked all my alerts then and that wasn’t there. Thanks for the update.

                  IRonMaN
                  IRonMaN
                  Level 15
                  March 19, 2021

                   

                   

                  Slava Ukraini!
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