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TaxNette
Level 3
February 22, 2021
Solved

TY2019 efile stuck in "sent to IRS"

  • February 22, 2021
  • 1 reply
  • 0 views

I e-filed a TY2019 return ten days ago. It still shows as sent to IRS, but has not been accepted/rejected. How long do I wait for acknowledgement before suspecting an issue?  I have manually updated the acknowledgments and checked for acknowledgment status online per support instructions posted elsewhere.

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Best answer by TaxNette

Issue almost resolved.  There is a program error with Form 1310 which is required for this particular return.  The issue should be resolved with a future update.  Or, I can file everything by mail instead of trying to e-file.

1 reply

IRonMaN
IRonMaN
Level 15
February 22, 2021

After ten days, I think I would attempt to sneak in a phone call to support.

Slava Ukraini!
    T
    TaxNetteAuthor
    Level 3
    February 22, 2021

    That was my initial thought, but I wasn't sure if all the recent "weather events" were impeding acknowledgements.  🤔 🤔  Thought I'd check here before sitting on hold. 

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