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JRpizzaman
Level 2
May 6, 2020
Solved

Trying to upload a pdf to my Proseries documents but can't get past virus check

  • May 6, 2020
  • 2 replies
  • 39 views

I'm trying to upload a pdf it shows that it is doing a virus check and hangs there 

This topic has been closed for replies.
Best answer by dkh

Disable your virus software until you have the pdf uploaded.

2 replies

dkh
dkhAnswer
Level 15
May 6, 2020

Disable your virus software until you have the pdf uploaded.

    JRpizzamanAuthor
    Level 2
    May 7, 2020

    I went into Win 10 Pro security settings and turned, " Real-time protection " off. I tried to upload the document but was met with the same "Checking for viruses". I was about to give up but tried again and it did work the second time. So, this fix does work and I'll mark it as so once I find where to do that.

    Thank you.

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