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Level 2
June 27, 2020
Question

Trying to sending client eSignature. I get to screen with their email addresses but the next button is not available to click.

  • June 27, 2020
  • 1 reply
  • 8 views

I am trying to send a return to a clielnt and his wife for eSignature.  I have both their email addresses in.  I get through the first screen that have the documents I am sending but when I go to the next screen with the email addresses and the message to the client, the next button is not available.  I am stuck.

Thanks!

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1 reply

tinaprAuthor
Level 2
June 28, 2020

I got it!  When the client's email address went to the eSignature space not all of it transferred.  I took out the email address that transferred over and typed in the address and it worked.

Thanks!