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J
Joec9
Level 2
January 9, 2021
Question

Trying to renew pro series and it says i have no contact?

  • January 9, 2021
  • 3 replies
  • 15 views

Trying to renew pro series and it says i have no contact?

This topic has been closed for replies.

3 replies

Just-Lisa-Now-
Just-Lisa-Now-Intuit Community Champion
Intuit Community Champion
January 9, 2021
@Joec9 wrote:

Trying to renew pro series and it says i have no contact?

Im not sure what "contact" is referring to, but nobody here in the group can assist with account issues like this, you'll need to reach out to phone support. Sorry.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
    J
    Joec9Author
    Level 2
    January 10, 2021

    Should have been more specific.

    Trying to renew to 2020 pro series professional.

    In the checkout screen where you make your payment, I get a message that "account has no contact".

     I need to answer this or i cannot go on.

    Just-Lisa-Now-
    Just-Lisa-Now-Intuit Community Champion
    Intuit Community Champion
    January 10, 2021
    Again, I dont know what that phrase is referring to, and nobody in here has access to anyone's account information, you'll need to contact pone support. Sorry.
    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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