Trying to Efile it says program out of date. When try to update it says the program is up to date.Does anyone know if pro series is addressing this issue?

Forum|Forum|6 years ago
July 11, 2020
4 replies
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ProSeries Professional

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Just-Lisa-Now-

Intuit Community Champion

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M

MammaMariaAuthor

Level 2

I have tried that and it still is not working. Any other suggestions?

Just-Lisa-Now-

Intuit Community Champion

Some people have reported they had to use refresh more than once for it to fix it....or you can try it this way.

Close ProSeries, and restart your computer. When the computer starts back up, dont open Proseries, use REFRESH updates from the Windows Programs menu instead. This is a screen shot of where to find that option for 2018, 2019 is the same just under the ProSeries 2019 heading. If this still doesnt do it for you, you'll need to call support.

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dd4vols

Intuit Community Champion

4,733rd post on this...

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