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Level 1
November 30, 2020
Question

Transfer of passwords

  • November 30, 2020
  • 2 replies
  • 17 views

I transferred by 2019 personal tax return from 2019.

The 2019 password does not work for my 2020 file.

Any suggestions?

Thanks,

Rick

This topic has been closed for replies.

2 replies

Just-Lisa-Now-
Intuit Community Champion
November 30, 2020
Id take the path of least resistance and remove the pw from the 2019 return then re-transfer it....but I realize that doesnt help for all the client files that have a password on them, that would be alot of extra work.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Intuit Community Champion
November 30, 2020

Go to options, and set up a Primary password. Once you set up a primary password you are able to open all password protected clients with that password