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Level 3
April 23, 2020
Question

There was an update to ProSeries this morning and now I can't print any Federal Forms. Anyone else with the same problem

  • April 23, 2020
  • 11 replies
  • 69 views

This morning ProSeries updated the program and now when I try to print any Federal Schedules I get a blank piece of paper.  So I tried to print both a Federal and State Tax Return and the Federal yielded blank pieces of paper and the State printed just fine but the Federal supporting schedules did not print.

Any one else have this experience?

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11 replies

Just-Lisa-Now-
Intuit Community Champion
April 23, 2020

Restart the computer, see if that fixes it...I have to do this after every update or I cant print from the program.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
rutkocpaAuthor
Level 3
April 23, 2020

I have restarted the computer 4 times and updated Windows also so everything is up to date.

rutkocpaAuthor
Level 3
April 23, 2020

The problem is very strange!!!!  It prints state but 2 blank pages for Federal.  Again this started this morning with the update.