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Level 2
February 20, 2021
Question

tax return received by intuit, but it has not been transmitted to IRS, for a week

  • February 20, 2021
  • 9 replies
  • 55 views
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9 replies

Level 3
February 20, 2021

I have the same issue with one return.  All the others have been transmitted and accepted, but one return is stuck at Intuit.  There was an alert that came through when I opened ProSeries on Tuesday, February 16, that said,

"ProSeries 2020 Individual returns filed on or before 2/12/21 may still be displaying a "Sent to Intuit" status. We are experiencing a delay in processing certain individual federal and state returns. At this time please continue to update your E-file status. We are working to get these returns processed as quickly as possible."

No updates since then, at least not that I've received.  It would be nice to have a timeline as to when this will be resolved and to know what "certain individual....returns" means.  Is the problem related to a specific form or schedule included in the return?

Intuit Community Champion
February 20, 2021

This problem appears to be getting resolved. I had four state returns stuck in this status for a week; yesterday, three of them were finally pushed through to the states and accepted.

At this time, I only have one state return stuck in this Intuit purgatory.

valbejarAuthor
Level 2
February 20, 2021

Purgatory? For me is HELL. My own personal tax return is the one in question. It's been a week.

And the customer "service"  when I called, the guy asked for my EFIN. In recent years nobody asked for that number to confirm identity. 

On the survey they sent: I vented.

Thanks

Level 5
March 2, 2021

I transmitted a farm return on 3/1 that was due on 3/1.  On 3/2 Status still reads "received by Intuit".   

Level 3
March 18, 2022

I have a corporation stuck on Transmitted that I filed on 3/14 and we are at 3/18 and it still says Transmitted and when I click the update status it says " No new status information at this time"

I am worried that since the IRS didn't receive it by the 15th that they will get late penalties... 😞 😞 😞

IRonMaN
Level 15
March 18, 2022

If you gave it a push and it is still stuck in the mud, call support.

Slava Ukraini!