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Level 2
March 7, 2020
Solved

Stop rejection of business returns

  • March 7, 2020
  • 2 replies
  • 20 views

The preparer telephone number does not populate any of the business entity type of returns we are preparing.  I used override to manually type in the phone number but the returns have been rejected.  Only by checking the No box in answer to allowing the preparer speak to the IRS are the returns accepted by the taxing authority.   Would prefer a solution so that the telephone number will populate the returns.

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Best answer by linette

There is a box on preparer screen to print phone number.  Is that checked?

2 replies

linetteAnswer
Level 6
March 7, 2020

There is a box on preparer screen to print phone number.  Is that checked?

Level 2
March 7, 2020

Thank you, linette, that's the solution.  Don't remember that from prior years.  You're a life savior!