Solved
State tax refund for 2016 was not received until 2018. Program "thinks" it was received in 2017. I can't file electronically if I override the Line 10 entry. Solution?
Client would not mind reporting the refund in 2017 if that is what it will take to file electronically, but the Catch 22 to that is that the Form 1099-G must be completed. My client's 2016 South Carolina return was the first and only South Carolina return that I have ever prepared. So, I don't have the information, such as South Carolina's EIN, needed to complete the Form 1099-G. (Note: This must happen a lot, as many 2016 returns were extended into 2018 for taxpayers living in hurricane disaster areas.)
