signature pad signature alignment with quick collect

Forum|Forum|5 years ago
February 16, 2021
3 replies
22 views

once again the real time signatures do not line up in the software with the quick collect product.. it had the same problem in the TY2019 product.... was fixed by mid February 2020,,, however this year i have called every week since the beginning of the season with no update or understanding in site

ProSeries Professional

This topic has been closed for replies.

Best answer by Matt C

Update: This fix will be included in tomorrow's release of ProSeries!

M

Matt C

Level 6

Thank you @Olympus Tax for bringing this to our attention. I have reported the bug, and we will prioritize accordingly.

My guess is that we should be able to get a fix out in early March.

M

Matt CAnswer

Level 6

Update: This fix will be included in tomorrow's release of ProSeries!

O

Olympus TaxAuthor

Level 4

Thank you Matt for responding and taking care of this issue,,, was the fix because of your monitoring this site or my repeated phone calls that seem to have done nothing but frustrate me on the incompetence of the telephone support that Intuit offers.

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