Says Form 8829 is available, but my software will not download updates. It goes through the process and says No updates available. Is anyone else having this problem?

Forum|Forum|6 years ago
December 7, 2019
5 replies
26 views

The 8829 screen says, "Update Available Now" but when I do the update, Proseries says "No updates available". The form says online that it was Final yesterday. I've been on hold for 56 minutes now to speak with Intuit

ProSeries Professional

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Best answer by Accountant-Man

This sounds like something that happened last year. Update from Windows, not from inside PS. Win7 uses the Show all programs thing on the left lower corner, and find the PS folder. There is an Update in there.

taxiowa

Level 8

I think that just means to update now to see if it is available. You really don't want Intuit to provide an update that is incorrect. So I think people need to give them a break. Once an incorrect update is released it is hard to defend your product. I know everybody is in a hurry, but an incorrect update is not the answer. The answer usually is wait a week, then complain.

Accountant-ManAnswer

Level 13

This sounds like something that happened last year. Update from Windows, not from inside PS. Win7 uses the Show all programs thing on the left lower corner, and find the PS folder. There is an Update in there.

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