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Level 3
April 23, 2021
Question

Return received by Intuit and accepted. IRS has no info regarding client refund

  • April 23, 2021
  • 2 replies
  • 6 views

Return via efile was received by Intuit on 3-13-2021 and accepted on 3-13-2021.  This was verified via Electronic Filing Client Status History for Tax Year 2020.

Client checked IRS.gov Where's My Refund, and it says : we cannot provide any information about your refund...

Is there an issue in Intuit forwarding to IRS?

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2 replies

sjrcpa
Level 15
April 23, 2021

There is a lag between the IRS efile database and the "other" database for where's my refund, account transcripts, etc.

The more I know the more I don’t know.
Just-Lisa-Now-
Intuit Community Champion
April 23, 2021
WMR hasnt worked reliably at all this year.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪