Refund Advantage Loan amounts - how to choose

Forum|Forum|5 years ago
January 20, 2021
4 replies
24 views

There is not a way to choose the amount of the loan in Proseries Professional for the MetaBank Refund Advantage program. The customer has to be able to sign off on a document agreeing to 36% interest in the cases where they choose a loan greater than $1,000. Proseries support is clueless about how to do this and claims the "disbursement o

ProSeries Professional

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IRonMaN

Level 15

That 36% interest certainly seems fair. That's a great service being provided to folks that really need the money 😬

Slava Ukraini!

George4Tacks

Level 15

https://proconnect.intuit.com/community/register-or-activate-services/help/how-do-i-enroll-in-pay-by-refund-for-tax-year-2019/00/4936

Answers are easy. Questions are hard!

G

gparch1Author

Level 4

You missed the point of my post. Customers cannot get a loan more than $1,000 due to some limitation between Refund Advantage and Intuit. It does not make sense since Refund Advantage offers loans up to $6,000 through other platforms. Neither Intuit or Refund Advantage make this limitation clear when we signed up for the program.

M

Matt C

Level 6

Hi @gparch1 , sorry to hear that the limitation was not made clear when you signed up.

Just for others who have the same question / still have questions, details are mentioned in this article, under the section "New for 2020 ProSeries..."

https://proconnect.intuit.com/community/register-or-activate-services/help/how-do-i-enroll-in-pay-by-refund-for-tax-year-2019/00/4936

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