Recovery Rebate form

Forum|Forum|5 years ago
February 26, 2021
10 replies
34 views

There appears to be an error on the Recovery Rebate form. The credit for dependents under 17 automatically populates. However, I have two cases where the dependents are over 17, and it is still populating that field with $500 or $600 for the second payment. It will then try to give the client that additional credit. I have to go in and over ride this field to zero.

ProSeries Professional

This topic has been closed for replies.

dkh

Level 15

There have been others that had this problem too. Try deleting the RRC Worksheet Ctrl+W, it will then automatically repopulate hopefully with correct $$s. I'll see if I can find the thread from the other post

K

khartman44Author

Level 2

Thanks, I tried that but it still did not work. The only thing I can do is verify each one and change it if it is wrong.

dkh

Level 15

I couldn't find the old conversation about this but let's ask... @Just-Lisa-Now- do you remember what the other fix for this was? I think it was deleting a dependent and re-entering.

N

NathanN

Level 2

Has anyone tried to get a refund or reduced price for next year's software because of this issue? I filed a client's return and didn't catch this issue, now their refund is $1100 less than what they were expecting. Ultimately I understand it's my fault for not catching the error, but I don't expect errors like this on such simple calculations! We use software to make our jobs easier. If we have to double-check each little thing we might as well be doing returns by hand.

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