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TrumpJ
Level 3
December 7, 2019
Solved

ProSeries will not provide an authorization code to pay for old 2010 NJCBT . . .any idea on a workaround to print the *.pdf? No internet connection on old computer.

  • December 7, 2019
  • 3 replies
  • 27 views

In response to NJ Tax Amnesty, a copy of the filed NJ CBT-100S is needed.  No internet connection on old laptop; need an authorization code to print ".pdf."  Payment required although paid for previously.  At this point, will pay $18 required to print *.pdf.  ProSeries will not provide an authorization code to pay for old 2010 NJCBT . . .any idea on a workaround to print the *.pdf?  No internet connection on old computer.

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Best answer by AshleyatIntuit

You need to download ProSeries unlock patches for those older years of software but do need an internet connection to download these from that machine.  https://accountants-community.intuit.com/articles/1752803-installing-and-unlocking-2006-2012-proseri...  this will allow that year to not prompt for payment when attempting to print.

3 replies

AshleyatIntuit
Level 9
December 7, 2019

You need to download ProSeries unlock patches for those older years of software but do need an internet connection to download these from that machine.  https://accountants-community.intuit.com/articles/1752803-installing-and-unlocking-2006-2012-proseri...  this will allow that year to not prompt for payment when attempting to print.

TrumpJ
TrumpJAuthor
Level 3
December 7, 2019
A higher level of tech support was able to provide an 'authorization code' to allow me to save the file as a *.pdf.  That resolved the problem.  I'm very disappointed that it took 2 hours worth of phone calls to do so.
abctax55
Level 15
December 7, 2019

Back up the client file, and restore to a functioning computer?  You'd probably have to download the old software (assuming you don't have it installed on your current computer...)

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