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Level 3
January 2, 2021
Solved

proseries useability

  • January 2, 2021
  • 1 reply
  • 0 views

this year's program is driving me crazy. When I put my cursor on a form on the left side of the screen and try to go to it, it jumps to all sorts of places, generally not the form I am trying to access. It takes up to 5 tries to get to a form. Basic forms are not bad, but when you have a whole list of assets and you want to get to one, it's darn near impossible.

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Best answer by Jim-from-Ohio

I think things are looking good now - hopefully it will work perfectly in the ~ Jan 6th release. If there are any other quirks please let us know. In order to keep ProSeries running for the foreseeable future, we have to rewrite things in newer, supported Microsoft Technology.  The Forms Bar under went that migration this past year.  We do our best to make sure changes are seamless, but can't replicate all the tens of thousands of different environments out there. We appreciate the patience and detailed reports.

 


Hello.. I noticed this. .I have a return open, a 1065.. working on the 1065 and on the left side of the screen is the forms in use list.. if i am concentrating on the 1065 input I am not actually reading the forms in use but i can see the list vaguely, peripherally, maybe, whatever is the right word.. i notice the forms list, mostly because when i enter something in the 1065, I see some sort of jump, hiccup, reset on that forms in use bar.. does this make sense what I am trying to say?

1 reply

Level 15
January 2, 2021

I think the ProSeries developer (Orlando) posted that they know of the issue, and are working on it.

Level 8
January 2, 2021

Yes, my team is aware of the issue and are working on it... I'm sorry for the annoyance.  It seems exacerbated by high DPI settings or when there are lots of forms. We have a fix for sure for the "incorrect form displaying when clicking" issue - that will go live approximately on January 6th. We're still working on a fix for the annoying scroll behavior you sometimes get when you click in that thing (the underlying Microsoft technology has a mind of it's own).

Level 8
January 3, 2021

I think things are looking good now - hopefully it will work perfectly in the ~ Jan 6th release. If there are any other quirks please let us know. In order to keep ProSeries running for the foreseeable future, we have to rewrite things in newer, supported Microsoft Technology.  The Forms Bar under went that migration this past year.  We do our best to make sure changes are seamless, but can't replicate all the tens of thousands of different environments out there. We appreciate the patience and detailed reports.