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gabletax
Level 5
December 21, 2022
Solved

ProSeries install error--Quickbooks needs to be closed but it's not open

  • December 21, 2022
  • 1 reply
  • 6 views

Search doesn't seem to pull anything up so I'm hoping someone can help. When trying to install ProSeries 2022, a popup says installation will continue after Quickbooks is closed. But QB isn't running; the computer was restarted and no software has been opened, QB nor anything else. Any ideas what to try?

TIA!

Kelvin

This topic has been closed for replies.
Best answer by sjrcpa

Open your Task Manager and see if there is some QuickBooks process running in the background.

1 reply

sjrcpa
sjrcpaAnswer
Level 15
December 21, 2022

Open your Task Manager and see if there is some QuickBooks process running in the background.

The more I know the more I don’t know.
    G
    gabletaxAuthor
    Level 5
    December 21, 2022

    Thanks! That worked. You're still an All-Star in my books!

    Kelvin

      sjrcpa
      sjrcpa
      Level 15
      December 21, 2022

      You're welcome.

      The more I know the more I don’t know.
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