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Level 2
December 7, 2019
Solved

ProSeries freezes on opening Form 1041

  • December 7, 2019
  • 4 replies
  • 13 views

Starting today, when we try to open Form 1041 the software freezes at the "ProSeries is completing calculations" screen.  We could access these returns fine yesterday.

This topic has been closed for replies.
Best answer by IRonMaN

I'm guessing you were diligent and ran an update.  Unfortunately, that update had a bug that is causing your issue, which others are also experiencing.  Intuit knows about it and will fix it "in a future update".

4 replies

IRonMaN
IRonMaNAnswer
Level 15
December 7, 2019

I'm guessing you were diligent and ran an update.  Unfortunately, that update had a bug that is causing your issue, which others are also experiencing.  Intuit knows about it and will fix it "in a future update".

Slava Ukraini!
Level 7
December 7, 2019
I saw here reports of same.  I am afraid to update until I see reports here about the new bugs caused by update.  1041 broke Wednesday, and maybe Qual Widow is fixed but I'm still afraid.
Isn't that amazing.  I pay $$$$ for a product that scares me.
Level 2
February 18, 2020

As of today, 2/18, Proseries is still freezing on opening Form 1041 on my workstation only.  All updates have been ran.  On hold waiting for Proseries.  Any recommendations ?

Level 2
February 20, 2020

I am having the same problem. Did you get it fixed? If so how?

 

Level 3
February 20, 2020

I uninstalled the 1041  and then reinstalled it.

Level 3
February 20, 2020

The solution that is working is to uninstall the formset and reinstall.  This is from a member of the Systems Support.  Me :).

Level 3
April 1, 2020

I keep bombing trying to open 1041s again, and this has been happening for several days. Does anyone know if this is a known bug again?