Proseries Federal 20

Forum|Forum|5 years ago
December 9, 2020
13 replies
32 views

I'm new to tax preparation. I bought Proseries Federal 20 which includes 20 1040s

Now I completed the first return and ready to print, I was surprised I need to pay per return ($41). I though the package includes 20 returns already and I won't have to pay per return until I finish my 20

ProSeries Basic

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M

mdtao31

Level 6

that is not the way it works, pay per return means just that

regards,Larry

A

AbdelkhalekAuthor

Level 3

Well I did not purchase Pay per Return. I bought the basic 20 which clearly states it includes 20 1040s. Anything additional would be as PPR

Just-Lisa-Now-

Intuit Community Champion

Are you getting changed for the 1040 or the state return?

Try updating your Licensing info and see if that fixes it. Tools > License product

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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AbdelkhalekAuthor

Level 3

I tried that. Didn't work

Just-Lisa-Now-

Intuit Community Champion

Did you buy them for 2020 or 2019? Im honestly not sure how it works when you buy X number of returns, you'll probably have to call sales or support to get clarification and get them to fix the account if necessary.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

qbteachmt

Level 15

"Now I completed the first return and ready to print"

How can you be done with a 2020 tax return, when the Forms have not been finalized by the IRS and the program is not updated for the tax year?

Don't yell at us; we're volunteers

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AbdelkhalekAuthor

Level 3

It is a 2019 return

IRonMaN

Level 15

How did you complete a return already? Or did you buy the 2020 package and also download the 2019 package? If you did that, I'm guessing the charge is correct because 2019 would be on the PPR basis.

Slava Ukraini!