ProSeries cannot seem to display Form 1065 p4-5 Return of Partnership Income correctly. After Schedule M-1, Line 3 I just have blank white space. What can I do?

Forum|Forum|6 years ago
December 7, 2019
8 replies
39 views

I have run all updates. If this is not a ProSeries wide bug, do I maybe need to install ProSeries? This is on all my partnership returns, but only partnership returns.

ProSeries Professional

This topic has been closed for replies.

Best answer by IntuitCharlene

I have occasionally seen this issue on monitors with high DPI Settings. Sometimes it can cause the fonts on the forms to stop rendering. This article can help you check the settings on your computer to make sure it's not set to a high DPI scaling. https://accountants-community.intuit.com/articles/1606285-proseries-menu-options-truncated-cut-off-o...

IntuitCharlene

Answer

News Author

I have occasionally seen this issue on monitors with high DPI Settings. Sometimes it can cause the fonts on the forms to stop rendering. This article can help you check the settings on your computer to make sure it's not set to a high DPI scaling. https://accountants-community.intuit.com/articles/1606285-proseries-menu-options-truncated-cut-off-o...

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Accept as solution" and then just changing the Accept as solution to Mark as Best Answer, mine gets cutoff, so it is too long. I changed mine to the following and it fits. -->**Say "Thanks" by clicking the thumb icon in a post**Click "Mark as Best Answer " to mark the post that answers your question.

P

patrick1Author

Level 2

Thank you.

J

JohnT

Level 2

I have this exact problem: 1065 p4-5 does not display Schedule L at all after the end of Schedule K Analysis of Net Income. Error messages tell me that there are problems on Schedule L, but I cannot access because Schedule L does not display. I tried changing Windows Display settings, does nothing to fix. Please help.

M

MJPCPA

Level 2

This remains a problem for 2020 returns. You can experiment changing Scale & Display Resolution in settings and get a result, but it is not consistent. This is very distracting when you're trying to work through a complex 1065 and you have to adapt for software errors.

M

MJPCPA

Level 2

I have been able to display most forms but not M 2 by adjusting display settings.

For 2019, display settings could be adjusted to show all forms. I am not sure I can use the program this year and hope I can get a refund for all of the PPR and license fee paid.

B

Biglou25433

Level 2

I have been doing 1065's for about 25 years using ProSeries PPR. In 2019 I was unable to view the Schedules L, M-1 and M-2 which showed out of balance errors. Now we are into 2021 returns and this problem still exists. My Choice of font and display is necessary to read the screens to make the entries. Your product needs to accommodate all the schedules at the same font and display level. Got IT? WOULD YOU FIX this!

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