Proseries' AutoFill feature stopped working since last update. AutoFill box is checked. Please help. What can we do?

Forum|Forum|6 years ago
December 7, 2019
7 replies
29 views

AutoFill feature has been working flawlessly since the beginning of tax season. After last update, we noticed it does not auto populate anymore after EIN is entered. This feature is vital to us since we have a lot of clients. Please help.

ProSeries Professional

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Best answer by IRonMaN

One client? All clients? Some EINs? All EINs? Does rebooting help? I know the auto fill feature can be a fickle creature and has from time to time not done the job as expected.

IRonMaNAnswer

Level 15

One client? All clients? Some EINs? All EINs? Does rebooting help? I know the auto fill feature can be a fickle creature and has from time to time not done the job as expected.

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