proseries 2020 will not download, download stalls and quits after starting

Forum|Forum|5 years ago
December 27, 2020
16 replies
48 views

Has anyone had issues with downloading the 2020 version of ProSeries?

ProSeries Professional

This topic has been closed for replies.

PATAX

Level 12

You may want to request the 2020 disk and try to download from this. The updates are also taking too much time to download.

Just-Lisa-Now-

Intuit Community Champion

Do you get any error messages?

Make sure Win10 is completely updated, shut off your anti-virus, if youre downloading from the 2019 link to download the next years product, try doing it directly from your online Intuit account instead.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

K

KkellyEA

Level 3

I tried to install it both from Pro19 and from Intuit. I've run the .NET fixes. So far no go. I DO finally at least have a ProWin20 folder, so one attempt got that far. I've tried at least 6 or 7 times this month alone to download. Still keep getting that Entitlement Client error 1603. Still working on trying to get it all downloaded, installed and working....

Just-Lisa-Now-

Intuit Community Champion

@Orlando11 any words of wisdom for this customer?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

J

jhartwv

Level 3

I've had nothing but issues when down loading this year's software and I've been using it for over 20 years. I solve 1 problem and I've got 3 more. The main problem appears to be that the firewall programs are blocking many of the files. Check your anti-virus software to see if they have stopped any of the Proseries files.

J

jhartwv

Level 3

I've had nothing but issues when down loading this year's software and I've been using it for over 20 years. I solve 1 problem and I've got 3 more. The main problem appears to be that the firewall programs are blocking many of the files. Check your anti-virus software to see if they have stopped any of the Proseries files.

L

linda2

Level 6

It seems to be our firewall that is blocking it for some reason. I'm not sure why it started all of a sudden. Thanks for your input.

L

linda2

Level 6

Our firewall blocked the Proseries site for some reason. I had to contact the firewall tech support who walked me through how to allow access to the site. He wasn't sure why it was blocking it all of a sudden. Once we made the change, I was able to download the updates.

Sign up

Login with SSO

Let's get you signed in

Login with SSO