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jbrewercpa
Level 2
August 20, 2021
Question

ProSeries 2020 Form 706 keeps crashing- any remedies?

  • August 20, 2021
  • 2 replies
  • 15 views

Why does Form 706 keep crashing and deleting my entries on  Schedule B?  I had this problem in years  before and hoped it would be fixed in the 2020 program.   Is there anything that can be done?

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2 replies

Just-Lisa-Now-
Just-Lisa-Now-Intuit Community Champion
Intuit Community Champion
August 20, 2021

Id try running REPAIR UPDATES and see if that helps at all.     Close ProSeries and use the REPAIR option from the Windows Programs menu.  This is a screen shot for 2019, but 2020 has the same choice.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
    I
    Intuit_hieu
    Level 6
    August 20, 2021

    Hi,

    After the refresh update, does ProSeries still crashing? if it is, could you please send us the sanitize 706 return? the sanitize should wipe out all personal information. Our email address is proseries_engineering@intuit.com.

    Thanks

     

     

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