I have been experiencing a large amount of issues with Proseries this year. (Proseries 2020- Network addition)I have issues with it crashing throughout the day.I no longer can import or update the tax return with the financial information from Quickbooks. Prior Year Proseries works great. This started with 2020.Program freezes often. Anyone else having these issues?

L

lfcpa

Level 3

Question

proseries 2020 crashes and will not allow quickbooks to import tax data

Forum|Forum|4 years ago
August 31, 2021
2 replies
23 views

I have been experiencing a large amount of issues with Proseries this year. (Proseries 2020- Network addition)

I have issues with it crashing throughout the day.
I no longer can import or update the tax return with the financial information from Quickbooks. Prior Year Proseries works great. This started with 2020.
Program freezes often.

Anyone else having these issues?

ProSeries Professional

This topic has been closed for replies.

S

SeanS

Level 4

Having same problem

L

lfcpaAuthor

Level 3

Have you found a solution to the Crashing issue within Proseries?

Intuit has failed to respond to my questions.

IntuitAngela_13

Level 6

A program update was released on Wednesday, the 22nd, that should resolve the program crashes.

Please run program updates and let us know if you are still experiencing issues.

- Angela

S

SeanS

Level 4

Angela- Expert Employee

No - problem not resolved

When opening proseries 2020 with QuickBooks 2020 already opened

Error: INDEX WAS OUTSIDE THE BOUNDS OF ARRAY

SeanS

D

Dafydd

Level 3

Hi Sean,

This looks like a different (perhaps related) problem from the initial problem reported. Can you post a screen shot of of the "INDEX WAS OUTSIDE THE BOUNDS OF ARRAY"?

Also, what version of QB (Premier, Pro, Enterprise, etc.) and year are you using?

As a work around for now, can you open ProSeries and then QB, or do you get the same behavior?

Thanks,

Andrew

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