Level 3

Solved

Proseries 2019 and Zoomtext 2020,

Forum|Forum|5 years ago
September 16, 2020
12 replies
62 views

Well No Location for this topic?

Running Windows 10, 16 GIG of RAM.

Have Zoomtext 2020 going (for visually impaired) and then loading Proseries 2019.

Everything works fine until I go to print a Return, it hangs and crashes or I have

to close it all up. Then Exit out of Zoomtext 2020 and get back into

Proseries 2019 to get it working.

Any knowledgeable people who might help with this?

Thanks!

VERY IMPORTANT!! to get it all working

ProSeries Professional

This topic has been closed for replies.

Best answer by bunnybook

Still A NO GO work around!

When I go into the program one of the main Hang Ups is when trying to Print (no matter what, if you need to print, you have to go through the Print Dialogs.

You know this is REALLY Unprofessional of INTUIT! Programs/Printers should work with many

products/apps. Example : ZOOMTEXT should WORK with Proseries 2019.

Please get better PROGRAMMERS!

Bunny

Just-Lisa-Now-

Intuit Community Champion

Im not familiar with ZoomText at all, its possible that they just dont play well together.

Lets see if we can get more info @IntuitAustin or @AshleyatIntuit are either of you familiar with this software combination?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

B

bunnybookAuthor

Level 3

Thanks for replying. Probably most here are not familiar with Zoomtext. I already

contacted the People who own Zoomtext with no help. We can print in other software

applications with Zoomtext running and no problems.

I do have a small "Work Around" for this to help my mom who is Legally Blind. I can

use the Windows 10 Magnifier tool Microsoft has included.

Just-Lisa-Now-

Intuit Community Champion

Will it let you Print to a PDF file? or does it give you problems that way as well?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

itonewbie

Level 15

@bunnybook I don't know the answer but another user on this forum who is also visually impaired may. Let's see if @hillsboro15269 is able to shed some light on this subject. Good luck.

---------------------------------------------------------------------------------Still an AllStar

B

bunnybookAuthor

Level 3

thank you.

I will take any help much appreciated! to see if someone else can help

qbteachmt

Level 15

I don't have ProSeries 2019, but I used to teach with QuickBooks and Zoom Text in a classroom environment. One thing I noticed is that programs still using the old-style "Windows XP pop up print or save dialog" (sorry, that's the best way I can describe it) would hang up on occasion, as well as "print to file" functions. What we typically did then, instead of using "save as pdf" was to Print to a virtual PDF printer, which removed that function from the control of the Program. The program wouldn't know this was not a regular printer, in other words. Windows 10 now has that function, but I used to install "CutePDF" printer for this reason.

Don't yell at us; we're volunteers

B

bunnybookAuthorAnswer

Level 3

Still A NO GO work around!

When I go into the program one of the main Hang Ups is when trying to Print (no matter what, if you need to print, you have to go through the Print Dialogs.

You know this is REALLY Unprofessional of INTUIT! Programs/Printers should work with many

products/apps. Example : ZOOMTEXT should WORK with Proseries 2019.

Please get better PROGRAMMERS!

Bunny

B

bunnybookAuthor

Level 3

WELL OF course

NO SOLUTIONS!!! so

I will just be left to my own.

Thanks Community! no Thanks!

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