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Rock50
Level 2
February 14, 2021
Question

Printing a return, when I attempt to print a return I am asked to authorize the return, I did not purchase a PPR program

  • February 14, 2021
  • 2 replies
  • 17 views
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2 replies

Orlando11
Level 8
February 14, 2021

Hmm. Could you show a screenshot of the error?

And to confirm, is this Basic? Have you selected this as one of your states?

What happens if you go to Tools -> License, Verify License & Click "View Return Usage & State Licenses"?  You should see the # of states associated with your license and what states are licensed.

Rock50Author
Level 2
February 15, 2021

Return Authorization is the heading

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