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Level 3
February 9, 2020
Solved

print CLIENT copy MESSAGE says: You have chosen not to print the following forms: St Reqd Info

  • February 9, 2020
  • 13 replies
  • 59 views

How to eliminate the message?

Even selecting Restore Defaults does not eliminate the message in the Print CLIENT copy only.

The taxpayer resides in New York. Other residents NY CLIENT Copy returns print without the message.

This taxpayer has an exempt NY government pension and two IRA distributions.

The message does not appear when printing the File Copy or the Preparer Copy.

ProSeries Basic does not offer Control Which Forms to Print.

Can you provide a print screen of what information would be printed on the St Reqd Info page?

Thank YOU very much for the feedback!

This topic has been closed for replies.
Best answer by cmsimonis

I do not have a choice in ProSeries Basic to select or deselect St Reqd Info as a document in the CLIENT copy. Just keep getting the message when attempting to print the CLIENT copy. It occurs for a taxpayer has a Form 1099-R with a NYS exempt distribution. What does the page/form with St Reqd Info look like? Thanks for helping.


SO just got off phone with customer support, the form is in the state list of forms, as a temporary fix you can print just that form so you have the required form then go ahead and print the return without the it in the list.  They are working on a fix to link that form to the required forms in Basic, but many not be done until next week, and will be in an update.  That is what they told me.  And I had to help find that form once I knew what the issue was exactly.  

13 replies

Just-Lisa-Now-
Intuit Community Champion
February 9, 2020

Is that for CA?   Maybe it only prints with the Client copy?  or maybe you have to enable it in Control Which Forms Print in order to get it to print with the Preparer copy?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Just-Lisa-Now-
Intuit Community Champion
February 9, 2020

Im using professional, but you should have something similar in basic

 

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Level 2
February 9, 2020

I have ProSeries Basic - whenever I try and print the Client copy it warns me that I am "choosing" to not print the State Required Info, but I didn't choose that and don't know where to find the option to change it.  Any ideas?

Level 2
February 9, 2020

I have the same problem happen for all my Montana returns. I also use Basic. Hoping someone has an answer.

Level 8
February 9, 2020

It's short for State Required Information , which pretty much says it all. Ohio introduced it this year and I guess other states have as well.

Not printing it is not an option and it is only in the Client copy.

liz11364Author
Level 3
February 9, 2020

I do not have a choice in ProSeries Basic to select or deselect St Reqd Info as a document in the CLIENT copy. Just keep getting the message when attempting to print the CLIENT copy. It occurs for a taxpayer has a Form 1099-R with a NYS exempt distribution. What does the page/form with St Reqd Info look like? Thanks for helping.