Level 4

Question

PA local income tax form

Forum|Forum|2 years ago
January 31, 2024
16 replies
0 views

When printing PA local income tax form, says Do Not Mail.....Email.

I am unable to email tax form, must be mailed.

Help!

This topic has been closed for replies.

P

Postdot

Level 4

I just got off the phone with the them. She said to do an update at 4 PM and it SHOULD fix the problem.

K

ktroz

Level 3

I just did an update and this PA local wage tax form has not been resolved What is the issue?

The form hasn't changed in a century... Does anyone know when this we be resolved?

co75_2

Level 5

The squeaky wheel has received a lot of oil, via our posts. We just have to wait, like every year, and hope it is fixed soon.

Saturday Morning, 2/3/24, 10am eastern time. I ran Updates and Refresh updates ... Local EIT PA Form STILL PRINTS WATERMARK (quote)

DO NOT MAIL

E-FILE ONLY

DO NOT MAIL

to that end, I have NOT received ANY email updates re: the two Cases that were started by Support person I spoke to days ago which PER that person means " there has been no resolution, no fix, problem is still ongoing"

NOW if there are other PS users out there that do in fact have this problem RESOLVED ...Then ...that is another troubling issue with me and my ProSeries software experience !!!

S

shoover

Level 3

9:00 PM in eastern time zone, still not fixed. Should have been final on Jan 1st. Form has not changed is the 32 years I have been preparing taxes.

S

SeanS

Level 4

Not fixed....10 pm Est

35 minutes on the phone with ProSeries, CASE # 15111808359

Very courteous and helpful agent, HOWEVER problem not resolved.

Not sure the programmers are aware of the issue.

Please call ProSeries:

This reminds me of the 2021 issues with the same form. No reason for this inconvenience.

No agency needs to approve. This is a worksheet that does not change from year to year.

Intuit needs to review prior years.

Just-Lisa-Now-

Intuit Community Champion

@1569 I know a few states are straggling, can you add PA local on the list to get updated?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

IRonMaN

Level 15

Stupid question, since I don't prepare those returns, but since it goes to some other processors rather than the state department of revenue, what happens if you mail the returns in with the watermark? Everybody says that the form has been the same since like 1892, so will the local processor do his or her thing with that watermarked form or will they mail it back to the taxpayer?

Slava Ukraini!

PATAX

Level 12

I prepared them years ago and i crossed out/whited out the error messages, the clients then mailed them in. It did not look professional, but the local tax collecting entities did accept them as far as I know.

IRonMaN

Level 15

Then I would mail them with the watermark and put a note at the bottom of the form:

"Sorry for the appearance, but my software kinda sucks at updating forms that don't need updating".

Slava Ukraini!

J

jetlumac

Level 4

I just called in and complained...I wrote code at one time...this should be a simple fix....sad to say...

E

EDauerman

Level 4

Hi, I called Intuit today and was told that the forms for Pennsylvania may not print due to the second column in the below link not being approved by the state.

https://form-status.app.intuit.com/tax-forms-availability/formsavailability?product=PROSERIES&bu=PROSERIES

I'm not sure that is the correct issue or not. I was told to wait until 2/15 as that's when the State is going to approve the remaining forms.

Currently, I can't print my PA return, I also have a Chester County and City of Philadelphia tax forms within the same return. The software does not indicate that any of the forms are incomplete or not approved. Its a bit confusing.

I was only able to print it by removing both the City and the County returns, which doesn't help when wanting to efile it. Anyone else having this problem?

J

jetlumac

Level 4

This is not the problem with the PA local form....it has been released....but it has large watermarks stating DO NOT MAIL and E-FILE ONLY...

It is not a form to be e-filed. If I have to explain this to each customer...that it means nothing...send it in...that makes my work look sloppy....and god only knows how many unnecessary calls that will entail....

PROSERIES....preparers do not get paid by the hour...but by the task...PROSERIES(Intuit) you are destroyed the trust and faith of your followers....

C

cjmcglinn

Level 3

Until Intuit gets the patch and this is fixed, I have been doing the following

Prepare the 2023 local return, but do not print.

Open the 2022 program and pull up the 2022 local return.

I have a huge wide screen so I am able to place my 2022 program on top of my 2023 (side by side).

I then override the year.

I transfer all of the 2023 information directly into the 2022 form and print.

I then scan in the printed 2023 local return (I am paperless) into the computer for my files.

It is not holding me up. Would be nice if I did not have to work out of two programs, BUT I can keep my files moving off my desk AND it is a professional look. Nobody knows the difference but me.

J

jetlumac

Level 4

And we have been doing that....but it allows an opportunity for error...that is not necessary...

I spend more effort getting a PA local Form printed properly than doing a partnership with K-1's...

I have been doing your work around for years...and it should not be...

IRonMaN

Level 15

Besides me, has anybody thought of the possibility that the support person had no clue as to what they were talking about?

Slava Ukraini!

J

JRB-CPA

Level 2

Since yesterday (1/31)'s update it says "ready to print." But I get an error when I try to generate a pdf. If I print from within the form I get the watermark. This is MADDENING.

I

Intuit_Ruben

Level 7

Hello! We are aware of the printing issue impacting PA tax fillings. Our teams are working to resolve this, once we have an update we will provide it here. Thank you!

co75_2

Level 5

Hello Ruben,

Thank you .

with all due respect, there are multiple printing issues with PA forms. I have two cases with support I am waiting on: THIS local tax form issue AND the incorrect printing of PA due dates on the Client letter.

Will you kindly report on BOTH problems ?

respectfully

CO

co75_2

Level 5

No reply or update received as of Tues 02/06/24 12:34p ET.

I contacted Office of President (OOP) >>

https://www.intuit.com/company/contact/office-of-the-president/?cid=executives_intuit_click_us_oop-form_en_|contact_link|_oop

Case number: OOP-0025440

Quote: " the problem and why I contacted the OOP ....

I have problem #1 :printing a CRUCIAL form for Pennsylvania CPAs resulting in Preventing CPA from effectively, efficiently and professionally serving our clients.
Problem #2 >> the PA Tax filing due date NOT printing on the client letter. I reported this problem in 2020, 2021, and 2022. YOUR support staff told me " you do not need that to print when there is no tax due" Really? your support staff is going to tell a PA CPA what I (we ) need to do to effectively, professionally serve our clients ??

Why Contact OOP?

Because I was told I would receive updates re progress of the case. - I have no such reports.

AND #2 one of my problems has been UNSOLVED for over 4 years ! ...

I learned from a former Intuit employee in programming and support: (quote) " Pennsylvania is not a priority to Intuit when establishing what programming fixes are addressed first .. " (quote / unquote)

IF PA Practitioners are not worth the service attention we deserve, then have the Integrity and character to say so and stop patronizing us with disingenuous statements like " we understand how you feel ... we are working on it ... etc.

A

Art Robinson WAMS

Level 3

The problem is on Phila SIT and on PA Locals

Where's the fix?

Groundhog Day been and gone.

DJD

Show more replies

Sign up

Login with SSO

Let's get you signed in

Login with SSO

Scanning file for viruses.

This file cannot be downloaded