OK, that Server Busy - Switch To Retry window is killing me today!

Forum|Forum|4 years ago
March 12, 2022
3 replies
0 views

What the hell? Yes, Ive read the Intuit Help about it

https://proconnect.intuit.com/community/tax-return/help/server-busy-this-action-cannot-be-completed-because-the-other/00/3966

Ive done all that. Im literally running NOTHING except PS, my system exceeds the minimum requirements, Ive paused my cloud backup and still keeps hanging me up!

Lots of PS users in the FB group are also getting it way too often!

I got an IT guy in for a tax appt tomorrow, hoping he can shed some light on the issue.

ProSeries Professional

This topic has been closed for replies.

T

TaxGuyBill

Level 15

You have paused your anti-virus too, right?

Just-Lisa-Now-

Author

Intuit Community Champion

I thought I excluded the PS folders when I first installed the anti virus, but maybe I need to go back in and check that again.

I had a big PS update come in yesterday and it got really bad after that...guess I need to go back to what I did in 2018 and reboot the computer 2-3 times a day

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

Just-Lisa-Now-

Author

Intuit Community Champion

Same thing happening this morning, so I rebooted my modem and so far so good!

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

A

AndrewS

Level 3

Hi Lisa,

Thank you for reporting this issue. Do you have more information on what specific areas were triggering the server busy dialog for you? And did your IT guy help to resolve this problem?

Thanks,

ProSeries Engine Support

V

Vikki21

Level 3

I get this message if I have more than 1 year of PS open at the same time.

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