My software won't run since Windows update on Monday, Jan. 24

Forum|Forum|4 years ago
January 26, 2022
1 reply
10 views

I cannot get my software to run since Monday. Windows was installing updates in the background, but I still can't open ProSeries.

ProSeries Basic

This topic has been closed for replies.

Best answer by Jwarrencpa

no, your Data files will be saved

.https://proconnect.intuit.com/community/multi-user-mode/help/uninstall-rename-and-reinstall-proseries-network-installation/00/4732

There was another post about people running AVG Anti Virus, it was interfering with ProSeries....I'll have to go digging for it, do you know which anti virus youre running?

I decided to run Windows File Maintenance before I reinstalled. It took 6 hours! But, it fixed whatever the problem was. Thanks for your information.

Just-Lisa-Now-

Intuit Community Champion

Im guessing youve done a hard reboot (powered off the computer) since the issue began.

What happens when you try to open ProSeries?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

J

JwarrencpaAuthor

Level 3

Yes, I've rebooted multiple times today and yesterday.

Nothing happens when I try to run the software. The cursor circles a few times then stops. I have waited up to an hour. Nothing.

R

RUSS-KY-TAX

Level 3

Do you see anything related to proseries in TASK MANAGER?

Sign up

Login with SSO

Let's get you signed in

Login with SSO