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Level 3
March 21, 2021
Question

My program 2020 proseries professional keeps shutting off "Not responding", have to restart?

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3 replies

Accountant-Man
Level 13
March 21, 2021

Mine too. And when the message comes open for me to send an email to Intuit,  I just say "When opening."

** I am "Elevating with Intention!"
Level 2
March 21, 2021

I am having the same issue. It will shut down when entering data, trying to open a file, transmitting... not sure what the problem is.  This only started to happen after the 3/20 update.

Accountant-Man
Level 13
March 26, 2021

You need to use the "Tools-Repair Updates" part of the PS 2020 under the Start button.

** I am "Elevating with Intention!"