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Level 4
February 22, 2021
Question

Missouri return efile status is accepted, but MO website says return not received

  • February 22, 2021
  • 6 replies
  • 31 views

I e-filed a client's Federal and Missouri returns on February 12.  Both returns show the e-filing was accepted.  I have reference numbers.  The Federal refund was paid today, but the Missouri website shows the return has not been received.  Before I spend hours on the phone with support, I thought I would check here to see if anyone has an answer as to why this happened.

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6 replies

PATAX
Level 12
February 22, 2021

Many states may still be behind due to closing down completely or partially during the Coronavirus. You may want to wait a little bit and the State website may be updated... Just my opinion

Level 4
February 23, 2021

Thanks for the response.  I know that MO is behind, however, every other MO return I filed that day shows as being received by the state.  I am wondering if the one got caught in limbo somehow.

Level 4
February 24, 2021

Apparently it is a problem with the Missouri refund status system.  My client received their MO refund yesterday.